Donor paid transaction fees

Sharla Donohue · May 2020

We would like to offer donors the option to cover their credit card fees for online donations. We currently use Luminate Online and Blackbaud Merchant Services for payment processing. Because Luminate does not offer this option, we’re looking at third parties for help building this and would like to hear any recommendations that others may have.

Thank you!

Jon Reich · May 2020

Hi, Sharla!

We'd love to help you with this, and we have a very low cost solution. See our "Fundraising Enhancements for Luminate Online Marketing" sheet here:
https://cathexispartners.com/blackbaud/

Thanks,

- Jon

--

Jon Reich * Partner * Cathexis Partners * jon@cathexispartners.com * p.605.377.8147

Derek Martin · May 2020

(in other words, this is possible in Luminate Online as a lightweight customization)

Gaby Gollub · May 2020

I'm surprised that this doesn't exist in Luminate. We had a developer write CSS and JavaScript so that we could add a reusable and one data element to donation forms of our choosing to make the attached appear. When donors check the box, they are increasing their gift amount by 3% via the Additional Amount element.

Good luck!

- Gaby

Sharla Donohue · May 2020

Gaby Gollub:

I'm surprised that this doesn't exist in Luminate. We had a developer write CSS and JavaScript so that we could add a reusable and one data element to donation forms of our choosing to make the attached appear. When donors check the box, they are increasing their gift amount by 3% via the Additional Amount element.

Good luck!

- Gaby

Gaby,

Who created the data element for you? Blackbaud, someone on your staff, or a consultant/third party?

Thanks!

Gaby Gollub · May 2020

Hi Sharla,

I think that the data element where we add 3% (for donors who agree) is universally available in LO -- it's is the Additional Amount element. As is, it just allows donors to add a separate amount of their choosing to their gift. The CSS and JS development was handled by someone at Blackbaud, whom we have on retainer. I believe this solution only works for a single transaction (donation level + additional amount). We had a different solution developed for monthly giving, which increased the selected donation level by 3%.

- Gaby

Mike Lewis · May 2020

Our implementation is similar to what Gabby had laid out. We used the Additional Amount data element and then I was able to write the CSS and JS to do the 3% calculation based on the selected ask amount. It works for one time and monthly. We also put in place a limit so if a donor entered a higher dollar amount, it wouldn't check by default.

Jeremy Reynolds · May 2020

We've probably changed our form since I first did it, but the sample code should mostly be the same if you need a starting place for the JS/CSS technique. Check out the thread at
https://community.blackbaud.com/forums/viewtopic/1/41698?post_id=160596#p160596

Brian Mucha · May 2020

Here's another example:

http://foundation.luriechildrens.org/donate_main_2020

I wonder about these comments saying it works for monthly though. In our experience, the Additional Amount field only adds to the initial payment on a monthly gift, not the subsequent payments.

Also note that this could affect finance, who for us wants this amount categorized differently from the rest of the gift. Technically that portion is a designated gift, that must be accounted that way. We had a few bumps with Omatic getting that to happen.

Brian

Dana Hammond · October 2020

Re: Donor paid transaction fees

Posted by Jeremy Reynolds on May 19, 2020 12:22 pm

We've probably changed our form since I first did it, but the sample code should mostly be the same if you need a starting place for the JS/CSS technique. Check out the thread at
https://community.blackbaud.com/forums/viewtopic/1/41698?post_id=160596#p160596

Hi Jeremy-- Will this"" only work on luminate or is it also an option with Altru?

Donor paid transaction fees

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