Guest passes remain unchanged after global change of membership expiration dates.

Sarah Malone
Sarah Malone
Seventh Anniversary
in Blackbaud Altru® General Discussions
After our closure due to COVID-19, we added two-month extensions to all memberships in our database. After checking the guest passes, their expiration dates did not follow the same change, so they are all incorrect. Is there a global change or any tools to change those to be the same as the membership expiration dates?
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Comments

  • Lori Elder
    Lori Elder
    Tenth Anniversary Kudos 2 Name Dropper Participant
    I would also be interested.
  • Laura Schmid
    Laura Schmid
    Ninth Anniversary Kudos 1 Name Dropper Facilitator 1

    You are correct, the guest passes don’t update
    with the membership utility tool, even after they came out with
    their 2.0 version. I griped about this already to some BB support
    people and my account rep. I think if more from the community
    continue to express interest in this additional update, they might
    listen!!!

     

     


    Laura Schmid | Membership Manager
    4949 Tealtown
    Road | Milford, OH 45150
    (513) 831-1711, ext.
    416 | Membership Office (513) 965-4893
    www.CincyNature.org


     

     

     





  • Regina Holten
    Regina Holten
    Tenth Anniversary Kudos 5 Name Dropper Participant
    Hello?  Devendra??

    I'm pretty glad not to have implemented that (yet).  But I was recently looking at the Global Change options in Altru.  Wahhh RE was so much easier when it came to certain aspects.

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