Reporting Disappeared from NXT
I see that they changed the menus and whatnot once you get into Reporting, however, for me and my co-workers Reporting has disappeared from the toolbar so we can't even get in it. Is this due to the changes? I've already been working with the helpdesk and they didn't mention anything at all about the changes. We have already done all the usual things like clearing caches and trying different browsers, removing reporting and adding it back to my profile. Is this a larger issue?
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Comments
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Update. We found Reports once we click on the Purchases tab. Anyone else having this issue?1
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Hi Jessica. Thank you so much for alerting us. Our developers are looking into this issue right now. If you notice anything else, specifically within reports, please let me know. Feel free to contact me directly at Melissa.Glenn@Blackbaud.com.1
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I just added to the idea bank to add the dates to the column view. To have to click on every column to see the dates is a waste of time. Definitely feel this new update is a step backwards.0
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Yes I am also having the same issue. I found my reports under the Purchases tab and we don't even have purchasing at our organization. Also the reports look different which I liked however now I can't make changes to many of them in order to pull the data I need.0
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Hi Melissa, we are aware of this issue and actively looking into a fix for it! Thanks for reporting this.0
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Thank you for the feedback Jennifer and for reaching out via email. I'll continue to connect with you via email!1
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