Reporting Disappeared from NXT

Jessica Leffler

I see that they changed the menus and whatnot once you get into Reporting, however, for me and my co-workers Reporting has disappeared from the toolbar so we can't even get in it. Is this due to the changes? I've already been working with the helpdesk and they didn't mention anything at all about the changes. We have already done all the usual things like clearing caches and trying different browsers, removing reporting and adding it back to my profile. Is this a larger issue?

Jessica Leffler

Update. We found Reports once we click on the Purchases tab. Anyone else having this issue?

Melissa Glenn

Hi Jessica. Thank you so much for alerting us. Our developers are looking into this issue right now. If you notice anything else, specifically within reports, please let me know. Feel free to contact me directly at Melissa.Glenn@Blackbaud.com.

Jennifer Johnson

I just added to the idea bank to add the dates to the column view. To have to click on every column to see the dates is a waste of time. Definitely feel this new update is a step backwards.

Melissa Pantall

Yes I am also having the same issue. I found my reports under the Purchases tab and we don't even have purchasing at our organization. Also the reports look different which I liked however now I can't make changes to many of them in order to pull the data I need.

Melissa Glenn

Hi Melissa, we are aware of this issue and actively looking into a fix for it! Thanks for reporting this.

Melissa Glenn

Thank you for the feedback Jennifer and for reaching out via email. I'll continue to connect with you via email!