Tracking Asks vs. Commitments w/in RE - NOT in the NXT

Denise Miller
Denise Miller
Tenth Anniversary Raiser's Edge NXT Fall 2025 Product Update Briefing Badge Kudos 1 Name Dropper
in Blackbaud Raiser's Edge NXT®: General Discussions
I'm curious as to how other organizations are tracking their solicitor/gift officers asks vs. commitments with RE. I am currently utilizing it in the Actions tab but this has become so cumbersome, and since the gift/commitment does not come in until after the ask, we don't add a gift record until. Any comments/insight most appreciated! Denise
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  • Faith Murray
    Faith Murray Community All-Star
    Tenth Anniversary Kudos 5 First Reply Name Dropper
    Do you have the Prospect module? That is exactly what it is made for. You can track a Proposal ask amount, and then mark it completed when the actual commitment comes in.

  • Denise Miller
    Denise Miller
    Tenth Anniversary Raiser's Edge NXT Fall 2025 Product Update Briefing Badge Kudos 1 Name Dropper

    Unfortunately, we do NOT have that. It would
    make my world so much easier in tracking this data. I spent most of
    my morning trying to see if utilizing attributes would be more
    efficient than how we currently are doing it, but honestly, there
    just are not enough fields across to be able to pull if it was an
    ask or commitment, the solicitor, the type of ask, the amount and
    date. I wish there were a magic button! J

    Thanks for reaching out and sharing that
    screen. This would be FABULOUS if we did have it.

    Have a great afternoon!

    Denise




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  • Faith Murray
    Faith Murray Community All-Star
    Tenth Anniversary Kudos 5 First Reply Name Dropper
    Then Action is probably your best bet. The only other conceivable place I could think to record it aside from Actions would be under Appeal. You could create an "Major Gifts" Appeal with a Package for each Solicitor; then in the donor record include the Date the appeal was made, use the Comments section for the ask information: "$10,000 to campaign", and the Response section for their intended commitment. "Assigned Appeal" info is somewhat easier to pull in a Query than action info, and can be bulk added. And, you can make the case that a major gift ask is a type of appeal solicitation. However, this is wrangling things a bit and you would lose the greater number of data fields that an Action contains. Neither one is optimal.
  • Denise Miller
    Denise Miller
    Tenth Anniversary Raiser's Edge NXT Fall 2025 Product Update Briefing Badge Kudos 1 Name Dropper

    They don’t understand that there’s just not a
    button to click and cleanly show the data real-time in seconds.
    There’s a lot with the querying/exporting and then cleaning it up a
    bit. That’s the hard part of getting those that do not prepare and
    run the info to grasp. Oh well, we’ll make it work as we’ve
    been.

    Thanks again for taking time to share your
    insight!

    Denise


    Denise Miller

    My pronouns are
    she, her, and hers
    Manager of Database and Research
    Services     | College Relations
    PENNSYLVANIA COLLEGE OF
    TECHNOLOGY
    + o +

    One College Avenue, Williamsport, PA 17701

    570.320.2400 x7081




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    Pennsylvania College of Technology student. It is intended solely
    for the use of the recipient. This email may contain information
    that is considered an “educational record” subject to the
    protections of the Family Educational Rights and Privacy Act
    Regulations. The regulations may be found at 34 C.F.R. Part 99 for
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    Educational Rights and Privacy Act Regulations. If you have
    received this transmission in error, please notify the sender
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  • Faith Murray
    Faith Murray Community All-Star
    Tenth Anniversary Kudos 5 First Reply Name Dropper
    The eternal joys of being the DBM! ? But maybe you can show them the Prospect Module pic and convince them to invest in the software you need to give them what they want.


    Good luck!
  • Elaine Tucker
    Elaine Tucker Community All-Star
    Tenth Anniversary Kudos 5 Name Dropper Participant
    Denise, can you create a Crystal Report that can be saved on the reports menu in Database view and then run as needed?
  • Crystal Bruce
    Crystal Bruce admin
    Tenth Anniversary Kudos 5 Commented in Discussion First Reply
    Discussion moved to Raiser's Edge forums. Thanks!
  • Kathleen Eastman
    Kathleen Eastman
    Tenth Anniversary Kudos 2 Name Dropper Participant
    Hi Denise,


    We do have the Prospect module, but you can track within actions. I don't know if you already do this, but you can have different action types for Proposal in Progress(while it is being prepared, then Proposal Sent and Proposal On Hold. You can add to the Action Status drop down menu types that are specific to tracking a proposal such as Pending, Denied, Cancelled, Awarded or Funded, Partially Funded and then the Action Completed on date would match the gift date if is was awarded, or the date it was denied. You can use the Action Attributes to set up Ask Amount and Amount Awarded. The Action date would be the date the Proposal was sent. You can track the Campaign and Fund and Solicitor. The actual proposal document can be attached to the action so you have all of the info you need in that one action. Then you can set up action reports to track based on the Action status, and narrow it down to run by solicitor, campaign and fund. You can also include those Action Attributes in the report too. One thing to remember if you also use NXT, is to attach the document according to where folks will want to access it from since docs added in one are not accessible in the other.


    I hope this helps. Feel free to contact me for additional help if you like. keastman@ias.edu


    Kathy

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