Creating an e-card template

Kadesha Washington
Kadesha Washington
Eighth Anniversary Kudos 2 Name Dropper Participant
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions
Hi all!


I am a bit stumped and hope someone can give me a push in the right direction (or even a solution!). I am trying to create an e-card template. When I get to Step 3. HTML, I try to insert a photo but it does not load. Any idea on why this might be happening? Does anyone have success with creating an e-card template & if so, would you be willing to give me help or tips? Is there a specific dimension or size the photo must be?


I've done some searching on forums and articles, but no help specifically for LO.


TIA!

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Comments

  • Daryl Bunker
    Daryl Bunker
    Ninth Anniversary Kudos 1 Name Dropper Participant
    Are you inserting the image with html or using the wysiwyg editor? If you're using html, can you post your <img> tag?
  • Allison King
    Allison King Blackbaud Employee
    Tenth Anniversary Kudos 5 Name Dropper Participant
    Have you already uploaded your image to the Image Library? Does it show there?
  • Kadesha Washington
    Kadesha Washington
    Eighth Anniversary Kudos 2 Name Dropper Participant
    Hi Allison and Daryl,


    Thanks for responding! I ended up connecting with chat support. They told me I needed to be sure the image link was 'absolute' versus 'relative'. After some tinkering around, I finally got it to work!


    Now I am still on the hunt for good style sheets or templates for e-cards, so if anyone has any (or examples), please pass them along!



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