Addresses Disappearing

Melanie Pinkert
Melanie Pinkert
Sixth Anniversary Facilitator 1
in Blackbaud Grantmaking™ General Discussions

Over the last week I have had several organizations come up with blank addresses that were definitely not blank before. Has anybody else experienced this issue?

Comments

  • Ashleigh Allessio
    Ashleigh Allessio
    Eighth Anniversary Kudos 1 Name Dropper Participant
    If the organization has recently submitted an application and/or reports, and left the field blank while submitting, it will clear out the Organization fields that were previously complete once they are pulled into the system.... very frustrating at times...
  • Tania Yannarilli
    Tania Yannarilli
    Ninth Anniversary Kudos 2 Name Dropper Participant
    I've had situations where an organization will change the address on their report form and it changes it in the system. I've never had the issue of a blank address. Makes sense. I do try to check the address when pulling in the reports. It's an extra step but sometimes it's needed.
  • Melanie Pinkert
    Melanie Pinkert
    Sixth Anniversary Facilitator 1

    We are entering ours manually. So that is definitely not our issue, but very frustrating for you I'm sure.

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