Error message on recurring giving form - do i need to worry?
I went into OLX and saw that the form we're using for monthly donors says it has a recent form error from yesterday, with the code being ‘System.UriFormatException: Invalid URI: The format of the URI could not be determined.’ The form looks like it's fine on the website, and I know the servers were having trouble yesterday. Is this something to worry about or normal?
Comments
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Try entering that exact error message into the Knowledgeabase and see what it says.
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That was my first step, unfortunately did not get results.
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Hi @Elliot Besmann - I would recommend you reach out to support concerning this error. They will likely have more information for you.
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From Support:
I see that you are concerned about the error on your donation form - Just want to let you know there was a maintenance going on around the time that error occured- But it has been completed and your Donations should be flowing in as usual now.
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