Can Admins view other users' dashboards in RE database view?

Jarrell Dunson
Jarrell Dunson
Fourth Anniversary Facilitator 1
in Blackbaud Raiser's Edge NXT®: General Discussions
Hey, can an Admin view other users' dashboards in RE database view?

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  • Faith Murray
    Faith Murray Community All-Star
    Tenth Anniversary Kudos 5 First Reply Name Dropper
    While in NXT this is possible, I believe that in DB view, the other user must first "Share" you to their dashboard. Then you can access it under Shared Dashboards.
  • Jarrell Dunson
    Jarrell Dunson
    Fourth Anniversary Facilitator 1
    Yes, RE DB can share also...

    How does an Administrator see db regardless of sharing?

    How can I see dashboard panels designed by other users who have left?

    Jarrell
  • Brenda Schelling-Biggs
    Brenda Schelling-Biggs
    Fifth Anniversary Kudos 1 Participant Facilitator 1

    I have a similar dilemma that I need assistance with. The previous DBA did not share his dashboards before leaving. I can log in to his account to share them with other groups, however, since I have “supervisor” rights, I do not fit under any one group with whom I'd like the share these with. Basically, I just want to share with me. I thought I could just create another group of 1, but I am unable to select myself as a member, again since I have supervisor rights, I do not appear on the list of members. Any thoughts? Workarounds I could try? Greatly appreciate any help here. Thank you, Brenda

  • Brenda Schelling-Biggs
    Brenda Schelling-Biggs
    Fifth Anniversary Kudos 1 Participant Facilitator 1

    Prior to posting initially, I contacted Support and they were unable to move the dashboards for me from one account to another. One would think that would be possible behind the scenes, regardless, I figured out a work around. 1) I logged into database view as supervisor. 2) I updated my group assignment to non-supervisor, 3) I created a new group with only me as a member. 4) I logged out as supervisor and logged into the account that had the dashboards. 4) I shared each of the dashboards with the newly created group - individually since there is no feature to share multiple dashboards, and logged out. 5) I logged back into Supervisor and updated my rights back supervisor. 6) Finally, back in my own account with access to the dashboards the previous DBA created.

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