Icons / Graphics for creating help materials

Sheri Campbell
Sheri Campbell
Fifth Anniversary Participant Facilitator 1
in Blackbaud CRM™ General Discussions

Hello! Does anyone know if there's a resource for getting high-resolution versions of the graphics used to create the icons we see for different record types of functions? For example: An individual record has a little person, a revenue record a stack of coins, an acknowledgement (revenue) report has an envelope with a stack of coins . . .

When I zoom into the interface, the resulting screenshot looks fuzzy. it would be nice to use these in presentations where we outline a process.

Thanks,

Sheri Campbell

CRM Training Lead, UCalgary

Comments

  • Brandon Frank
    Brandon Frank
    Sixth Anniversary Kudos 1 Participant Facilitator 1

    Hello, Sheri. Thank you for asking this question. I have the same issue. I can see all of the icons available in CRM while in Design Mode, but I do not see a way to access existing icons, find high resolution alternatives, or add custom icons. I'm excited to see if any of this is possible.

    Have a great day!

    Brandon

  • Sheri Campbell
    Sheri Campbell
    Fifth Anniversary Participant Facilitator 1
    Here's hoping, Brandon!


    I feel like the developers must have access to those somewhere. A designer would have provided a low-res version to them but should have a high-res version from which they created the graphic.
  • Stacey Segal
    Stacey Segal
    Tenth Anniversary Kudos 1 Name Dropper Participant
    Hey Sheri,

    Hope all is well. There are three sizes of icons, small, medium and large. They're all going to be a low resolution because icons that's what Icons require. I'm not sure what the resolution difference is between the sizes, but you can find the images by searching the vRoot folder (one of your developers could access it) using *png and will see all of the images.


    You might just want to find similar icons to use in other materials. You can get tons of free icons on this site: https://thenounproject.com/


    Good luck!

    Stacey
  • Stacey Segal
    Stacey Segal
    Tenth Anniversary Kudos 1 Name Dropper Participant

    You can add custom icons (not all OOB icons can be replaced though.) Here's an example of what we've done before. I can get instructions from our tech team if you'd like.

    757c88a7219fd87f41de3063342c395d-origina
  • Sheri Campbell
    Sheri Campbell
    Fifth Anniversary Participant Facilitator 1
    Hey, Stacey! Good to "see" you again. I chatted with you quite some time ago when we were just getting ramped up for GoLive. You've just given me a great idea to put on the Backlog. I was hoping to do the opposite: get the OOB icons out of BBCRM. I thought they would be nice for training materials and presentations.


  • Sheri Campbell
    Sheri Campbell
    Fifth Anniversary Participant Facilitator 1
    oops. didn't see both responses.


    Yes, that's a good point about resolution. It was a million years ago for me, but I designed some icons for courseware and the emphasis was on having them as small as possible.
  • Joseph Styons
    Joseph Styons
    Fourth Anniversary Facilitator 1

    I've had good luck with a website called flaticon.com. Excellent library of icons. It's paid, but you can just get a month and then cancel.

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