Database media descriptions

Jane Marvin
Jane Marvin
Tenth Anniversary Kudos 1 Participant Facilitator 1
in Blackbaud Raiser's Edge NXT®: General Discussions

Is there any way to have the db media descriptions show in webview? I only see generic acrobat documents, so in a record with a lot of media, it would be great to scan descriptions to find what I'm looking for.

Comments

  • Faith Murray
    Faith Murray Community All-Star
    Tenth Anniversary Kudos 5 First Reply Name Dropper

    Jane, could you please describe what you are seeing with your donors? When I look at database Media in webview, the Description field (in yellow below) seems to be showing up.

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    To be fair, I understand there is a difference in how Media and Attachments integrate after 2019. We generally haven't used Media since 2019, as we discovered we could simply paste any images/text we needed into Notes.

  • Jane Marvin
    Jane Marvin
    Tenth Anniversary Kudos 1 Participant Facilitator 1
    Here's what I see in NXT vs the same record in db view.
  • Dan Snyder
    Dan Snyder Community All-Star
    Tenth Anniversary Kudos 5 March 2026 Challenge: Answered Questions Commented in Discussion

    Where @Faith Murray has Bob's Obit, that information comes from the Title field of a media record in database view, one we had not used until I was faced with the same situation as @Jane Marvin ?. Needless to say it is now a required field on Media records.

  • Jane Marvin
    Jane Marvin
    Tenth Anniversary Kudos 1 Participant Facilitator 1

    Do you know if it's retroactive or only if it's in there from the get-go? I wondered about that and changed one in my own record's Title, but it didn't transfer (I made this change a few days ago, so enough time to catch up).

    a16a6a93fd64ab0d2bdf462f33d230ce-origina
  • JoAnn Strommen
    JoAnn Strommen Community All-Star
    Tenth Anniversary Kudos 5 January 2026 Monthly Challenge 2025 bbcon Attendee Badge
    Loved the tip Dan Snyder‍ but have same question as Jane Marvin‍. I added title from db on existing file and have not seen it changed in web view yet either.


    Hope to still use going forward!
  • Faith Murray
    Faith Murray Community All-Star
    Tenth Anniversary Kudos 5 First Reply Name Dropper

    Jane, Dan is right about the Title being what showed. Our Title and Description fields are the same in most our media, so I didn't catch that.

    I'm checking if a changed Title field pulls over. Changed one from 2019 in our db and will let you know if it updates in web!

  • Dan Snyder
    Dan Snyder Community All-Star
    Tenth Anniversary Kudos 5 March 2026 Challenge: Answered Questions Commented in Discussion

    I can tell you it is not retroactive. Media transfers from database view one time, so you would either need to reupload a new media record or adjust the information in webview.

  • Faith Murray
    Faith Murray Community All-Star
    Tenth Anniversary Kudos 5 First Reply Name Dropper

    Yes, after an entire weekend, it has not updated the Title for our 2019 media file. Would be handy, then, if there were a way to pull a list of media files in webview. Alas, attachments are not an available filter in webview.

  • Barbara Hutson
    Barbara Hutson
    Eighth Anniversary Participant Facilitator 1 Loyalty Badge

    There are three ideas in the RE NXT Idea Bank - If everyone votes for them they can be combined, and put into Action - I also would like to see the Description of the Media transfer to the NXT media field.

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