Non-binary title

Sue Christensen
Sue Christensen Community All-Star
Seventh Anniversary Kudos 1 Name Dropper Participant
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions

We would like to add a non binary title to our donation pages without having to ask for support or our consultant to do this for us. Anyone else out there looking to do this?

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Comments

  • Meghan Christiansen
    Meghan Christiansen
    Ninth Anniversary Kudos 1 Name Dropper Participant

    Hi Sue,

    I would reach out to Support to see if they could update the options for you.

    If they can't, you could add it as a new data field in the form and then map it to the constituent file. I don't think you can map it to the title field so you might have to use a custom field to map it to. This could cause issues as some other tools that use the title field may automatically write to the regular title field so then you have two fields that you have to reconcile.

    Hopefully Support can add other options in for you as that would be the cleanest/easiest option.

    There is a section on this page on how to add a data element to a form:

    Cheers,

    Meghan

  • Noah Cooper
    Noah Cooper
    Tenth Anniversary Kudos 2 Participant Facilitator 1

    Currently, only Blackbaud Professional Services is able to update the list of titles available on your site, so you wouldn't be able to do it yourself. (Fortunately, this is a very small change.)

    I will note that there is a caveat for any organizations using Advocacy in Luminate Online – new titles cannot be added in Action Alert forms due to the fact that the values must map to the title options available on legislators' webforms.

  • Philip Nawrocki
    Philip Nawrocki
    Tenth Anniversary Kudos 2 Name Dropper Participant

    You can open a support case and they will update it for free. We have done it for Title and Gender. No need to pay for something that should be happening anyways.

  • Sue Christensen
    Sue Christensen Community All-Star
    Seventh Anniversary Kudos 1 Name Dropper Participant
    Thanks everyone! We chatted with support and they have sent our request to their internal team and will email us when it is complete, no need to pay our consultant to do this for us!

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