Receivable and soft credit question

Donor Jim has an open pledge. A second donor, Sam, is sending a check to fulfill Jim's pledge. I will have to record the gift as coming from Sam but am wondering if a soft credit to Jim will fulfill the pledge and close the receivable. Thank you

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  • Austen Brown
    Austen Brown Community All-Star
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    Hi @Carolyn Grady - It really depends on how your organization handles soft credits. I try to limit the number of soft credits added to the system, but in this particular instance our gift officers find it helpful to see the pledge/payment information represented on the original pledge donor's record (Jim).

  • JoAnn:

    Thank you! Great explanation.

    I appreciate it.

    Carolyn

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