Best Practice Team Assignments

Joanne Felci
Joanne Felci
Tenth Anniversary Kudos 5 Name Dropper Participant
in Blackbaud Raiser's Edge NXT®: General Discussions

We are starting to put together plans for a prospect management team for major gifts. Part of this would include people outside of development and I'm wondering how other's manage this.

Are you using specific solicitor types and multiple of those types on a record

Can you assign this via an opportunity instead of the constituent level

would love your thoughts/insights

Comments

  • Rachel Kave
    Rachel Kave
    Tenth Anniversary PowerUP Challenge: Chat for Blackbaud AI Task One Kudos 1 Name Dropper

    Hi Joanne!

    So i am understanding…you are having development officers as well as external advocates/key influencers solicit major gifts?

  • JoAnn Strommen
    JoAnn Strommen Community All-Star
    Tenth Anniversary Kudos 5 March 2026 Challenge: Answered Questions January 2026 Monthly Challenge

    I would use a unique solicitor type from your development staff. We have staff as primary, others on campus as natural partner and now for an ask where we are assigning volunteer alumni they have a specific type named for the project.

    If you have multiples of the same type, your exports can get a bit messy and require manual clean-up.

    I do my assignments using a query based on constituent id of those on a particular list via global add.

    Note, making mass changes or wanting to put end dates on a large group can not be done as a global change - it's an export/import process. I wish BB would address that as you can get a query with just those you want to change but all assignments on the record will be changed. :(

  • Joanne Felci
    Joanne Felci
    Tenth Anniversary Kudos 5 Name Dropper Participant

    Thanks @JoAnn Strommen !

    I've done import changes for assignments before - main thing to remember is the solicitor import ID (which I think they call solicitor key). And I do know the export mess of more than one solicitor of the same type on a record, which I want to avoid if possible.

    @Rachel Kave - yes it is a team approach to the solicitation which would include leadership team and volunteers and as JoAnn mentioned ‘natural partners’

    Does anyone know if solicitors can be on an opportunity? I have to play around with that and see.

  • Rachel Kave
    Rachel Kave
    Tenth Anniversary PowerUP Challenge: Chat for Blackbaud AI Task One Kudos 1 Name Dropper

    @Joanne Felci Yes as long as they have a record in NXT and you mark them as solicitors in database view. We have a type called Key Influencer for our external fundraisers.

  • Joanne Felci
    Joanne Felci
    Tenth Anniversary Kudos 5 Name Dropper Participant

    Thanks @Rachel Kave !

    You can have multiple fundraisers on an opportunity so I think I'm going to put it there. There would be one Prospect Manager as an assigned fundraiser/solicitor but all these team members would be against a specific opportunity as different teams would be working on different opportunities for the same constituent.

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