Exporting Reports

Deb Foos
Deb Foos
Ninth Anniversary Kudos 2 Name Dropper Participant
in Blackbaud Financial Edge NXT® General Discussions
Is anyone else having trouble exporting reports? I've tried exporting to Excel Data and PDF, and am unable to. Just wondering if others are having the same problem, or if this is a known issue. Or, perhaps, I need to create a new help ticket?


Thanks to anyone who can respond.

Comments

  • Sylvia Cook
    Sylvia Cook
    Sixth Anniversary Kudos 5 Name Dropper Participant
    I'm not experiencing problems.
  • Deb Foos
    Deb Foos
    Ninth Anniversary Kudos 2 Name Dropper Participant
    Thanks for your response, Sylvia. It may be an issue that is just relevant to our system.


    Deb

  • Donella Robb
    Donella Robb
    Tenth Anniversary Kudos 2 October 2025 Monthly Challenge Name Dropper
    Hi Deb, I was having issues yesterday with the status/download buttons not appearing in the lower right after clicking on the download option -- I found that refreshing the browser seemed to solve the problem. Hopefully this is a temporary bug.
  • Deb Foos
    Deb Foos
    Ninth Anniversary Kudos 2 Name Dropper Participant
    Thank you, Donella. I'll surely give that a try next time! Sometimes, it's the easiest of things that bring about a solution. :-)

  • Michael Edwards
    Michael Edwards
    Fifth Anniversary Facilitator 1
    Looks like the process directly to PDF is no longer available. That is the majority of my reports.

    UGH
  • Wendy Croker
    Wendy Croker
    Seventh Anniversary Kudos 2 Name Dropper Facilitator 1
    I use the export to PDF all the time as well, very sad to see this option gone! It saved a a bunch of steps to get to a printable version of the report or one to save and email. :(


    Now I have to click Run, wait..., View Report, wait..., PDF, wait... Before I could just Export to PDF using the 3 dots and then wait once. I really hope they bring this option back.

  • Sannyasin Siddhanathaswami
    Sannyasin Siddhanathaswami
    Ninth Anniversary Kudos 2 Name Dropper Participant
    Same. I really miss being able to export to pdf from the "...". And I miss seeing dates without having to drill down twice. Dates are the most common error I make with reports, so I have to always check that.
  • George Devoid
    George Devoid
    Eighth Anniversary Facilitator 1 Loyalty Badge

    yes, we are having issues exporting to Excel. PDF works. We tried and tried yesterday to get in touch with BB support. It is critical for us right now.

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