Blackbaud and RedArc

Audrey:

We use RedArc to integrate BBGM and RE NXT. I'm not impressed too far, but Red Arc support is working on the issue. If you're having problems, contacting Red Arc support is the best way to go. Blackbaud is not offering support on this product.

I'm happy to answer any specific questions or pass along documentation if that would be helpful.

Thanks,

Jane

Thanks for jumping in with this Jane - we love seeing how the community helps each other out with these questions!
Sorry to hear that your experience of the BBGM integration wasn’t what you expected. We’re right now working on changing that! I can confirm that our support team have a solution in progress for you, and we’re also updating our user guides so that others can benefit from the scenarios your use case highlighted.
Please feel free to reach out to me at henri@redarc.systems if you have any questions or feedback.

Thanks again!
Henrietta