Transfer schools not enrolling correctly

Coco Parham
Coco Parham
Eighth Anniversary Kudos 5 December 2025 Monthly Challenge Name Dropper
in Blackbaud Enrollment Management System™

Has anyone noticed when enrolling a new student, the transfer schools are not enrolling correctly? I have them correctly listed in EM, but when I enroll them, the dates are incorrect and if I don't catch it in time, a previous year wont show up on the Core side.

Comments

  • Lauren Marcus Eisenberg
    Lauren Marcus Eisenberg
    Tenth Anniversary Kudos 5 Name Dropper Participant

    Following! @Coco Parham You're way ahead of me… the sending schools are not showing in most of our lists despite the fact that they are collected in our application and pulled into the candidate records.

  • Sarah Bienvenue
    Sarah Bienvenue
    Ninth Anniversary Kudos 3 Name Dropper Participant

    Hi there! @Lauren Marcus Eisenberg @Coco Parham if you haven't already, please contact support so we can get this fixed. This is not expected behavior.

    Thank you,

    Sarah

  • Candi Roberts
    Candi Roberts
    Kudos 4 Fourth Anniversary First Reply Name Dropper

    This is my first year using enrollment management. Does that happen when you progress the year or should it happen when they enroll as an incoming student?

  • Coco Parham
    Coco Parham
    Eighth Anniversary Kudos 5 December 2025 Monthly Challenge Name Dropper

    Sarah,

    I did start a ticket on April 22nd. It says it is internal pending.

  • Coco Parham
    Coco Parham
    Eighth Anniversary Kudos 5 December 2025 Monthly Challenge Name Dropper

    Candi,

    It is happening when I enroll the incoming student.

  • Coco Parham
    Coco Parham
    Eighth Anniversary Kudos 5 December 2025 Monthly Challenge Name Dropper

    Support cannot replicate the problem, unfortunately. I will check each student to be sure their transfer schools carry over from EM to Core.

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