Can anyone get the OLX confirmation to jump to the top of the page?

Meredith Friedman
Meredith Friedman
Fourth Anniversary Kudos 1 Name Dropper Participant
in Blackbaud Raiser's Edge NXT®: General Discussions

This might be confusing, but I'm finding that many donors don't know their donation has gone through. The web page itself is very long. The confirmation notice populates to the TOP of the page, but after hitting submit, the view of the webpage stays at the BOTTOM of the page so it looks blank.

Is there any way to add code to the OLX widget that would force it to redirect to the TOP of the page after clicking submit instead of sitting at the bottom?

Thanks.

Tagged:

Comments

  • Faith Murray
    Faith Murray Community All-Star
    Tenth Anniversary Kudos 5 First Reply Name Dropper

    @Meredith Friedman can you share a link to your donation page? I'm thinking you will probably be best served by redesigning your web page, so that the amount of text above your donation form is less than 3" long, and placing additional info in a second column/sidebar or even a separate linked page.

    For example, on our event page, we create a landing page with collapsible text info, but the donation/registration form itself is on a separate dedicated page with only a couple sentences of introductory text:

    3b24f9d1595742272d7bb7ec6acc351d-huge-im

    Clicking “Register Now” takes them to the OLX form. Doing this way, there's no jump from top to bottom during the form's confirmation process.

Categories