BBMS setting up a merchant account not working

Aayesha Shrestha
Aayesha Shrestha
Fourth Anniversary Name Dropper Facilitator 1
in Merchant Services APIs

I'm trying to setup a merchant account for my org. When I click on Add account, it opens a modal with a list of things I need to setup. Clicking on Next button in this modal makes the page irresponsive and returns some errors in the console.

Here's a video explanation if it'll be helpful.
https://share.vidyard.com/watch/krVU8dL8yAVP3CkKkpuhUS?

I'm not sure if I'm missing out anything here.

Comments

  • Mina Mistry
    Mina Mistry Blackbaud Employee
    Seventh Anniversary Kudos 2 Name Dropper Participant

    Hi Aayesha

    Thanks for reaching out. I am reviewing your organization's setup and once we have confirmed the issue we will reach out directly with next steps. Apologies for the inconvenience but we'll be in touch soon.

    Mina

Categories