Luminate Online Enablement: Designing and Sending Luminate Online Email Just Got Easier

@Kent Gilliam Questions about the responsive stationery. So, we cannot build a responsive header/footer stationery for the new email? Do we have to use the “blank responsive” option and then build the header and footer within the email tool each time?

I have a responsive stationery that I created for the current email tool from the template that was supplied and only use the responsive email templates from the kit, as we want every email that we send to be fully mobile responsive. It was not clear if I could use this stationery in the new tool or if I can only use the blank responsive option in the new tool in order to have a fully responsive email.

Thanks!!

Hi @Martha Barbary ! I wanted to chime in here to help with this question a bit.

For our new Email Experience, we do recommend that clients use the Blank Responsive Stationery because it was designed specifically for this new feature to deliver the best results.

However, if you do want to try using your existing stationery, you are welcome to test it out and see how it looks, but we can't guarantee that it will render as well as our stationery. As Allison said above, we always recommend sending a test email before sending your email to supporters, so that you can ensure that the message renders in the expected manner.

Another alternative is you can copy the Blank Responsive Stationery in Luminate, and then customize it. This is a great option to add your own branding and styling to our Blank Responsive stationery.

Please let us know if you have any further questions! We are happy to help ?.

@Kent Gilliam Hey Kent, What is the Site Setting to control the Default view or either Classic or drag and Drop? Our users want Classic for now since we do a lot of recurring messages.

Thanks!

@Allison King are you referring to this link? It does not set this as my default. I have to select it every time I exit Email.

@Patti Posey Just to add some more detail here, the blue banner at the top of our new experience is made to be “sticky”, meaning if you click it it will set your personal default experience. So, if you click the banner to return to Classic, when you navigate to Email>Email Campaigns again later on, it should default you to classic instead of the new experience.

The SDP mentioned in this thread by Colleen is a site-wide default. This will set your entire site's default to either Classic (if set to FALSE) or the new experience (if set to TRUE). This would control what every user of your site sees, as opposed to the banner toggle that is user-specific.

I hope that helps! We checked, and based on how we believe you are logging in, the blue banner should set your user preference correctly.

@Jeremy Reynolds Hello Jeremy, I've discovered the answers to both questions is No. Unfortunately, combined with several other missing features, the new email builder is not something we'll be able to use at our Foundation. Looking forward to more updates down the road.