Error when executing the Convio.SoapClient.Login method

Wayne Cox
Wayne Cox
Seventh Anniversary Name Dropper Facilitator 1 June 2023 Monthly Challenge
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions

I've been using this method for years without issue (most recently last summer). We are about to launch this year's event and when I am running my application, the Login is failing on the following error: “The HTTP request was forbidden with client authentication scheme 'Anonymous'. ” Does anyone know how to fix this error?

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  • Crystal Bruce
    Crystal Bruce admin
    Tenth Anniversary Kudos 5 Commented in Discussion First Reply

    @Wayne Cox Hi Wayne! Since there hasn't been a response from the community about fixing the error - are you able to reach out to Blackbaud Support to see if they can assist? Thanks!

  • Wayne Cox
    Wayne Cox
    Seventh Anniversary Name Dropper Facilitator 1 June 2023 Monthly Challenge

    Hi @Crystal Bruce - I actually figured it out. I got a new workstation since last year and hadn't whitelisted the IP from the new workstation in Luminate. Once I did that it worked perfectly. I'll mark the discussion as answered. Thanks for responding!

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