Prospect Status
Hello! We are going to be using prospect status to help indicate where portfolio prospects are in the donor continuum (discovery, cultivation, stewardship, etc.). I am wondering how other orgs handle maintaining these, since they need to be manually updated. I will be utilizing the days in stage feature in NXT, but beyond checking in with FLFs at their portfolio reviews, does anyone have any other processes/policies in place?
Comments
-
@Krista Berg IMHO, that is the job of the FLFs. (I assume, by the way, that you mean “front line fundraisers”? That isn't an acronym I've heard before.)
It may be a losing battle, but it generally is best practice. The work center in webview is well suited to making these changes. As long as policies and procedures are clearly written and enforced - which takes buy-in from management - it can work great.
Karen
3 -
@Krista Berg @Karen Diener I know this might not be what Blackbaud intended or advises, but I feel that Opportunity status is a much better place to track moves management than Prospect status.
The feedback from the fundraisers that I've worked at across various organisations is that they want a simple setup with minimal duplication of effort. We sell Opportunities as something that fundraisers own and most see the value of using and keeping updated because of the direct impact to their individual reporting, KPIs, etc. By getting them to use opportunity status for where they are in moves management, we don't have to ask them to go to another area of the system to update the status of that prospect.
I also see a direct correlation between the status of the opportunity and the status of the prospect. For instance, if the opportunity is at the solicitation stage then so is the prospect. On the rare occasions where a prospect has more than one open opportunity, the business rule is that their ‘official’ status is the one that is latest in the moves management cycle.
As a result, I'm playing with the idea of using prospect status to manage where people are in a continuum from identified to assigned/not a current prospect. Do you see any issue with this approach to opportunity status vs prospect status?
3 -
@Brian Soucie I think that what you're describing is exactly how Blackbaud intended these fields to be used. I can't say with 100% certainty that you won't have some issues arise since I don't know your policies, staffing configuration, reporting needs, etc., but it definitely sounds like you are heading in the right direction.
Karen
1 -
@Brian Soucie
I'm currently trying to set up my org for this exact transition. Our fundraisers have (supposed to have) been updating info on three different tiles in an NXT record, and I think with Opportunities I'll be able to pare things down to just one place to edit this kind of info. Plus, Opportunity information is easier for me to push into Power BI to more easily do forecasting and pulse checks on Fundraising progress.1 -
@Jacob GunderKline Great to hear that others are taking a similar approach.
0 -
@Krista Berg I have found a very good workaround that does not include Power Automate, Power Bi or any other third party app. Just plain old RE NXT. Go to Analysis/Dashboard Builder. Create a new Dashboard the Insight called Prospect Status Analysis and drag over (You can use the free Insight, do not need the pay). You will need to tinker with this (Insight is somewhat convoluted). Click on EDIT PROPERTIES when you put your cursor in the report. Click on Set it up like the following:


I also use the following filters: Date Range (and I pick all times), Fundraiser Type (the one you want to use, I use the one I created Primary Prospect Manager), Prospect status is overdue, Fundraiser Name (and I pick the fundraisers that are needed for our report and the Prospect Status (if you have this set up correctly in RE )

We also use the following Prospect Status Steps along with the Days Until Warning:

Once done and save and close. When you want the report, all you do is click on View, click the small download symbol (I use CVS) and the file opens. This is what I get and it works great for us:
0 -
@Brian Soucie That's precisely what we do. The prospect classification tells us whether they're an internal or an external prospect ie alumni…And whether they're an individual organization. We use the prospect status to tell us where they are in their perspective donor relationship to us. our policy is that they do not move beyond the classification or identification stage without an opportunity. Because of this, one prospect can have multiple opportunities with different statuses
0
Categories
- All Categories
- 6 Blackbaud Community Help
- 206 bbcon®
- 1.4K Blackbaud Altru®
- 394 Blackbaud Award Management™ and Blackbaud Stewardship Management™
- 1.1K Blackbaud CRM™ and Blackbaud Internet Solutions™
- 15 donorCentrics®
- 357 Blackbaud eTapestry®
- 2.5K Blackbaud Financial Edge NXT®
- 646 Blackbaud Grantmaking™
- 561 Blackbaud Education Management Solutions for Higher Education
- 3.2K Blackbaud Education Management Solutions for K-12 Schools
- 934 Blackbaud Luminate Online® and Blackbaud TeamRaiser®
- 84 JustGiving® from Blackbaud®
- 6.4K Blackbaud Raiser's Edge NXT®
- 3.6K SKY Developer
- 242 ResearchPoint™
- 118 Blackbaud Tuition Management™
- 165 Organizational Best Practices
- 238 The Tap (Just for Fun)
- 33 Blackbaud Community Challenges
- 28 PowerUp Challenges
- 3 (Open) Raiser's Edge NXT PowerUp Challenge: Product Update Briefing
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Standard Reports+
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Email Marketing
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Gift Management
- 4 (Closed) Raiser's Edge NXT PowerUp Challenge: Event Management
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Home Page
- 4 (Closed) Raiser's Edge NXT PowerUp Challenge: Standard Reports
- 4 (Closed) Raiser's Edge NXT PowerUp Challenge: Query
- 778 Community News
- 2.9K Jobs Board
- 53 Blackbaud SKY® Reporting Announcements
- 47 Blackbaud CRM Higher Ed Product Advisory Group (HE PAG)
- 19 Blackbaud CRM Product Advisory Group (BBCRM PAG)



