Admissions candidates - Error code: 500

SchoolBI Developer · July 2023

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I've been encountering a problem with the admissions candidate API for the past few days. Whenever I try to use it, I receive an error code 500, and the raw message says, 'The service is currently unavailable, please try again.'
I would appreciate any assistance or insights into this API error.

Thank you for your support.

Stephen Boyle · July 2023

@SchoolBI Developer
What is the text/url of the call you are making?

SchoolBI API · July 2023

@Stephen Boyle

Here is the url which I am using

Stephen Boyle · July 2023

@SchoolBI API
I've passed it on to support and they can open the ticket. Thanks.

Tyler Sivavec · July 2023

@Stephen Boyle I am also seeing this same issue for several clients

throwing a 500 with no params

Todd DeSchuiteneer · July 2023

Hi @Tyler Sivavec , our support team has sent this issue over to our development team and they are working to address currently. If you'd like to be updated on when the fix is released we can get a support ticket created for you so you are notified.

In the future, if you are seeing issues like this, please do not hesitate to open a ticket with our support team.

SchoolBI API · July 2023

yes @Todd DeSchuiteneer please notify us once this issue has been fixed and released.

Admissions candidates - Error code: 500

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