Recognition Programs

Lisa Saneda
Lisa Saneda
Tenth Anniversary Kudos 2 Name Dropper Participant
in Blackbaud Altru® General Discussions
Does anyone have a comprehensive recognition program set up?  I'm having a difficult time trying to figure out the entire set up process.  I thought I had it, but then I run the process and get nothing.  ARGH.  I am primarily wondering how to set up my various donor recognition lists that accumulate the recognition amounts throughout the year.


I can't seem to find anything to walk me through the entire process from set up to running the process.  Any help would be appreciated.
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Comments

  • Katelyn Welch
    Katelyn Welch
    Fourth Anniversary Name Dropper Participant Facilitator 1

    @Lisa Saneda I'm looking for the same information. Have you had any luck?

    Thanks,

    Katelyn

  • Jill Oster
    Jill Oster
    Tenth Anniversary Name Dropper Participant Facilitator 1

    @Katelyn Welch
    have your tried to follow their documentation?


    I've set one up in the past but have recently switched to using smart fields for our recognition. There's lots of documentation on the knowledgebase to help but let me know if you need any more help. Also, if you have any level of support, I've had “some” luck with them helping me on “chat” though it's a bit depending on the specific person you get.

    Good luck!

    Jill

  • Katelyn Welch
    Katelyn Welch
    Fourth Anniversary Name Dropper Participant Facilitator 1

    @Jill Oster
    Thanks, I saw that document in another thread. I'll use it to set the program up and see if it works for our needs.

  • Lisa Saneda
    Lisa Saneda
    Tenth Anniversary Kudos 2 Name Dropper Participant

    @Katelyn Welch Smart Fields are the closest I can get to what I need.

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