Standard Donation Forms or Optimized Donation Forms and why?

We just received access to the new Optimized Donation Forms application. After looking through the process for using the new optimized option, I was curious why one would choose one over the other. I am assuming that it has to do with the ability to create the Branding Cards and make it a little prettier, but other than that, anything else that stands out that would give us a reason to take the time to create new forms?

Comments

  • Austen Brown
    Austen Brown Community All-Star
    Ninth Anniversary Kudos 5 PowerUp Challenge: Product Update Briefing Feedback Task 3 bbcon 2025 Attendee Badge

    @Whitney Shelton - Check out this recent blog post, it discusses the differences between the two forms and why an org might choose one over the other: https://community.blackbaud.com/blogs/13/9388

  • @Whitney Shelton I'm very disappointed in the "Optimized" forms. I just created a test form today. No way to take an old form and “update” it to an “Optimized” form. There is reduced functionality from the donor relations standpoint as there are less options to capture donor information or intent using this form. No custom fields, not even an option to require information be collected other than an email. Couldn't find Tributes at all.

    You can tell they put some effort into how it looks, but it just doesn't match the flexibility that other modern payment solutions like Fundraise Up or even GiveButter are putting out there. I think Blackbaud had a chance to take the lead on this or at least catch up and whiffed. ?‍♂️

  • @Faith Murray
    This is such and incredibly helpful comment! Thank you so very much for taking the time to explain how they can be beneficial. Your idea of how and when to use each one is wonderful so thank you!!

  • @Lee Grisham
    I'm also trying a test form and I'm not loving that I can't chose a transparent background for my logo. Unless I'm missing it, I have to chose a color and then it's a block of color behind my logo.

  • Samantha McGuin
    Samantha McGuin Blackbaud Employee
    Tenth Anniversary Kudos 5 Name Dropper Participant

    @Janya Mekelburg You can change the logo transparency on the branding card through the slider indicated below next to the red arrow:

    d4cc7344eef21bde354b3b3b32903337-huge-br


    Give that a try and let me know if that does what you need, or if not, how you'd like your logo to look on top of the image (with examples, if possible!)

    Samantha McGuin
    Sr. Principal Product Manager
    Blackbaud

  • @Samantha McGuin slide all the way to the right or left?

  • Samantha McGuin
    Samantha McGuin Blackbaud Employee
    Tenth Anniversary Kudos 5 Name Dropper Participant

    @Janya Mekelburg To the left. Make sure your logo is set to ‘no padding’ then open up the logo background color, and slide it to the left to make the logo background more transparent.

  • @Samantha McGuin ? Perfect! That worked! I probably should have known this, but appreciate you helping me out.

  • Kimberley Cote
    Kimberley Cote Blackbaud Employee
    Tenth Anniversary Kudos 1 Name Dropper Participant

    @Whitney Shelton hi! There was a recent webinar that you might find helpful on this topic: Optimized, Standard, or Online Express Donation Forms, Oh My!

  • I arrived at this party late, LOL. I wanted to know if anyone is now using the RENXT New Donation forms rather the RENXT OLX donation forms? What if any side affects are you experiencing?