You have entered the restricted area
Hi, I keep getting this message when I try to use the chat or case links:
Heads up! You're in a restricted area.You can't view this page while signed in as mholbrook@jhcschool.org. Ask your administrator for access.
I am the administrator so I can't figure out what I need to do to gain access. Any thoughts?
Comments
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@Mark Holbrook I will sometimes get this if I have a link to a list and the list doesn't exist anymore. You could replace “list” with gift, action, one of my reports I had created, or constituent - basically if the record no longer exists I get that message. Is that what is happening for you? If not can you give an example of what you are trying to do when you get the message?
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@Mark Holbrook Hi! I would chat in with Blackbaud support for log-in issues. Blackbaud
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@Elizabeth Johnson, I am trying to use the chat feature in the Tuition Management Help section.
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@Mark Holbrook Ah you will want to post your questions about that forum here:
to get better responses for your questions. Good luck with support as our lovely @Crystal Bruce suggested
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@Mark Holbrook Ah you will want to post your questions about that forum here:
to get better responses for your questions. Good luck with support as our lovely @Crystal Bruce suggested
I did move this over to K-12 discussions.
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