How to Reprint Receipts after making changes to the receipt template

Rachel Padget
Rachel Padget
First Anniversary
in Blackbaud Raiser's Edge NXT®: General Discussions

Hi,

I used the bulk function to issue receipts to donors who contributed over the summer, then realized the existing message in the template was not customized; I also noticed there was a place to add an image of our seal. While I really like the ability to bulk issue receipts, I unfortunately marked these as “receipted” and am now having trouble running the list again.

1) Is there a way to re-run the same list while keeping each same receipt number, but with the updated, institutional-specific thank you and seal?

2) Is there an easy way to print all 60 in bulk without having to click on each and run it through the printer?

Thank you!!

Comments

  • JoAnn Strommen
    JoAnn Strommen Community All-Star
    Tenth Anniversary Kudos 5 January 2026 Monthly Challenge 2025 bbcon Attendee Badge

    @Rachel Padget Sorry that no one replied to your post. You likely have figured it out by now. I don't receipt thru web view so didn't have an answer to do that way.

    I think there is a work around using db view to create the list and then possibly using that list in web view to run receipt. I don't think it could use the same receipt # but you could try that list first and if it doesn't work, a list of those 60 gifts for new receipt #.

    Are you still looking for a solution?

  • JoAnn Strommen
    JoAnn Strommen Community All-Star
    Tenth Anniversary Kudos 5 January 2026 Monthly Challenge 2025 bbcon Attendee Badge

    @Rachel Padget
    Your bio doesn't say where you're located. I think US but Canada does have some stricter regs regarding receipts and # so if Canada don't know if workaround would help.

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