Outstanding Checks

Hello,

Have any other users encountered an issue where the Bank Reconciliation Report only displays outstanding checks from the current and most recently closed fiscal years when working on the most recently reconciled month? However, when the next month is reconciled, all outstanding checks (not just the current and most recent fiscal year outstanding checks) appear on the previously reconciled month's Bank Reconciliation Report when re-run. This issue is causing a variance in one of our bank accounts once the next month is fully reconciled in the system.

I'm wondering if anyone else has encountered this issue and if they were able to resolve it. Thank you

Comments

  • Kevin Brazell
    Kevin Brazell Blackbaud Employee
    Tenth Anniversary Kudos 5 First Reply Name Dropper

    @Ian Jackson
    Have not seen that. If you go to Reporting, setup a fresh Bank rec report, and go to the settings, are the boxes marked to show all the details , not just the outstanding information?

  • @Kevin Brazell Yes, I have worked with Blackbaud on this with a different report and have tried that for the Bank Reconciliation Report. All boxes were selected to show all of the details/outstanding transactions. No luck. It still only shows the current and most recently passed fiscal year outstanding checks for the current month until I go on to the next month, and then all outstanding checks will show up once I rerun the report once the next month is reconciled.

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