FENXT stopped automatically posting voided posted checks
We voided a few posted checks in February, and usually FENXT would post these automatically. However, when we did February bank reconciliation, our cash account was off by a large amount and we finally figured out it was because these voided checks were not posted by FENXT. We tried to post it in February thru GL module > Post Subledger > February 2025, but FENXT showed as “No Data to Post” somehow. After talking to Blackbaud agent, we were told we have to manually post these voided checks thru GL module > Post Subledger + filter “vendor”/ “invoice”, and set the date back to original posting date of these checks. This change or glitch in FENXT is ridiculously inconvenience for users since this is the basic function in AP module. Pls bring the automatic posting function back at your earliest convenience!!!!
Comments
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@Lynn Gu
All reversals have always been a manual post to gl from their subledger AP included. FE will make a reversal if a transaction is posted automatically. But it sits in the subledger until you validate and then post it to the GL based on the reversal post date. This was the same in Database view and now in WebView. Here is one example where the steps are written from the original database view steps : How to post reversing entries after deleting posted transactions & Do reversing entries post to the General Ledger when a posted check is voided Note it says reversing entries are created and will post to the GL the next time the post process is run. The key is you have to validate / post for those reversing entries.0
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