Student Address not appearing on transcript.

Richard Pan
Richard Pan
Third Anniversary Kudos 1 Name Dropper Facilitator 1
in Blackbaud Student Information System™

I have three students where the address is not showing up on their transcript. I've been doing troubleshooting changing address and resaving, making sure it is the preferred address. Has anyone seen this issue.

Answers

  • Brian Gray
    Brian Gray Community All-Star
    Eighth Anniversary Kudos 5 First Reply bbcon 2025 Attendee Badge
    edited September 2025

    This answer is for the new transcript builder. Your mileage may vary.

    On the transcript header, you have to specify the use of the preferred address or mailing address.

    image.png

    On the contact card, if the student's address record is not marked as being the mailing address or preferred address, no address will be included on the transcript.

    Did you check the transcript set-up to verify that the address being requested in the Preferred address?

    image.png

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