Student Address not appearing on transcript.

I have three students where the address is not showing up on their transcript. I've been doing troubleshooting changing address and resaving, making sure it is the preferred address. Has anyone seen this issue.

Answers

  • Brian Gray
    Brian Gray Community All-Star
    Eighth Anniversary Kudos 5 K-12 Fall 2025 Product Update Briefing Badge Name Dropper
    edited September 28

    This answer is for the new transcript builder. Your mileage may vary.

    On the transcript header, you have to specify the use of the preferred address or mailing address.

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    On the contact card, if the student's address record is not marked as being the mailing address or preferred address, no address will be included on the transcript.

    Did you check the transcript set-up to verify that the address being requested in the Preferred address?

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