One In Honor Of Record

May want to think about why you are recording that piece of information.

Are you using it in any way? If not, why are they being recorded at all?

My org will not record anything that is "in honor of god" "in honor of usa" "in honor of the earth the sun the sky"

@Christiana Congelio There absolutely is a purpose for this, while everything someone thinks of as a tribute is not, there are many reasons one might have multiple tributes on a single record that would be important to an organization. It worked in the past and should continue to work going forth.

I have run into this issue when using the web view donation forms.
Here are some ideas you can vote for:

https://renxt.ideas.aha.io/ideas/RENXT-I-7515

https://renxt.ideas.aha.io/ideas/RENXT-I-8924

There are more out there as well.

@Joe Moretti I hear your point — it can feel clunky when tributes don’t have a clear contact. In our case, though, the “Generic Tribute Record” approach wasn’t about someone not knowing what they were doing, but about creating consistency for acknowledgement workflows. It ensures that every tribute gift, even the ones with abstract honorees like “my students,” has a place to live in the database so staff can process acknowledgements without exceptions.

I’d also add that saying folks had “no idea what they were doing” comes across as insulting to other users. Most of us inherit systems that were designed with a purpose, even if they don’t fit every organization’s current needs. You might want to think about tone here, since many of us are just trying to share approaches that work in our own contexts.

In fact, the workflow in NXT forces us to link to a tribute. There’s no way to delete the tribute from online gift processing and rely only on the reference field. If I were processing checks, I’d absolutely just use the reference field — but with online gifts, that isn’t an option.

I agree there are other ways to handle it (like gift reference fields), but for organizations that rely heavily on tribute reporting or need to keep acknowledgement letters standardized, having a single placeholder record can be practical. The bigger question is how Blackbaud can support both approaches — those who prefer tribute records and those who prefer gift-level notes — so we’re not stuck with workarounds.