FundraiseUp Integration Gone 1/30/2026

Lee Grisham
Lee Grisham
Kudos 3 Third Anniversary Name Dropper Participant
in Blackbaud Raiser's Edge NXT®: General Discussions

Is anyone else confused about why this is happening? Do you have a plan for February?

https://fundraiseup.com/docs/nxt/

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Answers

  • Carlene Johnson
    Carlene Johnson Community All-Star
    Tenth Anniversary Kudos 5 PowerUp Challenge: Product Update Briefing Feedback Task 3 First Reply

    Lee – I’m interpreting this change as FundraiseUp partnering with Omatic to provide an official connector rather than continuing to maintain their own.

    From what I can tell:

    • If you already have the integration connected and working, it should continue to function up until January 30, 2026.
    • After that date, FundraiseUp has stated they will no longer support it. What’s less clear is whether they will actually turn it off on that date, or simply stop troubleshooting issues going forward.

    It would be wise to reach out directly to FundraiseUp for clarity on whether the integration will be disabled entirely or just unsupported after January 30. You may also want to contact Omatic to understand pricing for their connector, and consider exploring other solutions such as:

    So in short, the integration will run through January, but February may depend on whether Omatic’s connector (or another solution) is in place for your organization.

    There’s a wide variety of pricing across these solutions, so it’s worth comparing costs alongside functionality to find the best fit for your organization.

  • Lee Grisham
    Lee Grisham
    Kudos 3 Third Anniversary Name Dropper Participant

    Here's the response we have received from our account rep from FundraiseUp:

    Thanks for reaching out — I know this announcement raises real concerns for your team.
    To answer your question directly: the decision to end support for the native Raiser’s Edge NXT integration is the result of changes on Blackbaud’s side that materially affect how our connection can operate. Specifically, Blackbaud now enforces very limited API connection allowances for developers and has not approved the expanded access we requested. Because of these restrictions, continuing to maintain the native integration at the standard our customers expect is no longer feasible.

  • Alex Wong
    Alex Wong Community All-Star
    Ninth Anniversary Kudos 5 Facilitator 3 bbcon 2025 Attendee Badge

    We are "piloting" Fundraise Up (FRU) as well and looking likely it will stay. We opt-ed to do not use the FRU integration with RE NXT since we were already told of the "end of support".

    That said, I find it odd that other company/app is able to continue their operation (i.e. Omatic Cloud, SMARTSync, etc). Does it have to do with Blackbaud having limit, or having limit that needs to be paid for.

  • Amy Dana
    Amy Dana Community All-Star
    Tenth Anniversary Kudos 5 First Reply Raiser's Edge NXT Fall 2025 Product Update Briefing Badge

    I tried to set up the native integration and it was far too limiting for our needs. I ended up creating multiple Omatic imports with tons of dictionaries and it works great. BUT this isn't a cost that every organization can take on; it just happened that we already had ImportOmatic so it wasn't difficult to set up profiles for FRU.

    Hopefully you can find a quick and somewhat easy way to import your data.

  • Lee Grisham
    Lee Grisham
    Kudos 3 Third Anniversary Name Dropper Participant

    @Alex Wong their comment made me think it was a request to BB and it was denied in order to meet FRU's needs/standards. 🤷‍♂️

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