Switching authorization flow

Bipin Prakash
Bipin Prakash
Kudos 1 Name Dropper Facilitator 1
in Education Management APIs

Hi All,

I am looking to create an attendance record using https://developer.sky.blackbaud.com/api#api=school&operation=V1AttendancePost.

In the authorization flow when I drop down the authorization_code, the pop up that comes up allows me to authorize the flow. However, by default, what I am seeing is the RENXT as the account to authorize from. This fails however. How can I switch it such that the access authorization comes from the FE/Education management connector so to speak. Thanks in advance.

Best,

Bipin

authflow.jpg auth.jpg
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Answers

  • Crystal Bruce
    Crystal Bruce admin
    Tenth Anniversary Kudos 5 February 2026 Monthly Challenge First Reply

    Hi @Bipin Prakash - I am checking with my team on this!

  • Bipin Prakash
    Bipin Prakash
    Kudos 1 Name Dropper Facilitator 1

    @Crystal Bruce Thank you.

  • Crystal Bruce
    Crystal Bruce admin
    Tenth Anniversary Kudos 5 February 2026 Monthly Challenge First Reply

    @Bipin Prakash I did receive a response from the team.

    Check to see if you are logged into an environment that has Education.

    Check to see if your user has rights to Education Management

    If you are logged in and the db has edu and your BBID user is connected to a Education Management users, you may not have the attendance manager role.

    If you've checked all that and are still having issues, please reach out to Blackbaud support for further troubleshooting. Thanks!

     

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