Switching authorization flow

Bipin Prakash

Hi All,

I am looking to create an attendance record using https://developer.sky.blackbaud.com/api#api=school&operation=V1AttendancePost.

In the authorization flow when I drop down the authorization_code, the pop up that comes up allows me to authorize the flow. However, by default, what I am seeing is the RENXT as the account to authorize from. This fails however. How can I switch it such that the access authorization comes from the FE/Education management connector so to speak. Thanks in advance.

Best,

Bipin

Crystal Bruce

Hi @Bipin Prakash - I am checking with my team on this!

Bipin Prakash

@Crystal Bruce Thank you.

Crystal Bruce

@Bipin Prakash I did receive a response from the team.

Check to see if you are logged into an environment that has Education.

Check to see if your user has rights to Education Management

If you are logged in and the db has edu and your BBID user is connected to a Education Management users, you may not have the attendance manager role.

If you've checked all that and are still having issues, please reach out to Blackbaud support for further troubleshooting. Thanks!