Batch Happens: High-Speed Gift Entry in Blackbaud Raiser’s Edge NXT®
Comments
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When I click to edit a gift batch that has come through our merchant services, I can no longer change the gift type from one-time to other. We do tickets sales through our merchant services and I do not want these charges to come through when I do my tax statements at the end of the year. Unfortunately we do have some donations that go to the same fund/project so I can't just filter that project out. I used to be able to do this, not sure why it has changed.
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Did a batch of credit cards using the grid, clicked save. Looks like it ran the credit cards as I see them in transaction list in BBMS but there are exceptions on each gift saying "The specified gift origin "BatchGridEntry'is not in a valid JSON format." Can someone help me understand what to fix? @Anthony Gallo
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In database batch entry, we have access to the Gift Note fields. We use these instead of custom fields when it comes to InKind entry. It would be helpful to have access to gift note entry both within the web batch grid, and in NXT gift records themselves. Unless I'm missing it, it appears as if gift notes can only be entered via the database view.
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@Anthony Gallo any reason why this happens to the Comment field? It will randomly switch to a date-only entry in Grid View. When moving to the old form view, we are able to change that field to any value, but in Grid View, it will not show the non-date data. Upon testing, this only happens when each Comment is in this format: YYYY-MM-DD.
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If you can file a bug for this one, we can take a closer look.
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This is a bug that the team is currently looking into. It should be corrected now.
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Do you think I will be able to salvage this batch or is the fix only for new batches? @Anthony Gallo
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You beat me to the reply. Was just coming back here with an update. The original fix was to prevent any new issues and the team just rolled out remediation for existing affected batches. If you open that batch and save it again, it should clean up the issues and let you proceed.
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Go team! Thanks so much.
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Templates can now be applied to auto-created batches in webview. I just saw it when I went to process some gifts this afternoon!
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Looks like this functionality was just released!
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It is now available. YAY!
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You're the best! Than
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Why does the batch sort when you save it??
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There is a technical explanation for this which @Anthony Gallo can explain. My understanding is that in the future we'll have the ability to sort batches by different fields - similar to how we can sort a batch in DBV.
I know it is frustrating that it sorts rather than maintaining the order in which you entered it. But once we get the ability to sort it upon opening it again that should help!0 -
This is wonderful news!
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This is happening due to the grid sending the data to our saving service and some gifts take longer than other dues to how complex they are, then the gifts get sent back potentially in a different order. We have plans to address this with an autosave function that will save the gifts one by one as you exit the row. We are also planning to bring sort functionality to the batch. Still TBD on timing for those but hopefully that helps.
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@Anthony Gallo @Trit Mulligan and team…I processed our online mid-monthly donations in NXT on 3/15/2026 by allowing me to use a template created with the columns configured instead of the usual 2.5 hours it would take to edit the gifts it took about 30 minutes. Thank you so much it is a definite gamechanger for me.
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