Gift Batch Grid in Web View - Pledges

Jack Wagner
Jack Wagner
First Anniversary Kudos 1 Name Dropper Participant
in Blackbaud Raiser's Edge NXT®: General Discussions

Has anyone else experienced in the new Gift Batching Grid in Web View that when entering a pledge with multiple installments, the system changes the gift date to the day before the first installment?

Tagged:

Answers

  • Madeleine Holdsworth
    Madeleine Holdsworth
    Tenth Anniversary Kudos 5 PowerUp Challenge: Product Update Briefing Feedback Task 3 Name Dropper

    I just tried it; you are right. You should enter a support ticket. Obviously a glitch.

  • Jack Wagner
    Jack Wagner
    First Anniversary Kudos 1 Name Dropper Participant

    Hi Madeline, thanks for the response. I added the support ticket a while ago. I'm not sure that the support person understood the issue which is probably my fault. I turned in multiple issues at once and that probably confused them. In any case, Blackbaud and Anthony Gallo are aware of the problem now.

Categories