Required Permissions

We are using the api.sky.blackbaud.com/constituent/v2/constituents api.

Two user are able to run will no problems. One new user received the message “user does not have permission to perform this operation”.

Our api call works, just not for this one user.

Where are the permissions set to enable a successful api call?

Comments

  • Michael Tims
    Michael Tims Blackbaud Employee
    Sixth Anniversary Kudos 2 Name Dropper Participant

    @Neal Busch Are you trying to create a constituent via POST "https://api.sky.blackbaud.com/constituent/v1/constituents"?

    If so, the response will be a 403 (Forbidden) error when the user doesn't have access to create a constituent within your RE NXT environment.

    SKY API always respects the permissions assigned to the RE NXT user account when you make API calls.

    Your administrator should be able to manage that user's roles within RE NXT (Control panel → Security) to allow for write access.

  • Thank you for the reply, this resolved the issue. Through blackbaud.com, in Education, I assigned the user to his security groups.