Development Operations Coordinator, Santa Clara CA

Second Harvest of Silicon Valley Human Resources
Second Harvest of Silicon Valley Human Resources
Fourth Anniversary
in Jobs Board
About Second Harvest of Silicon Valley
Founded in 1974, Second Harvest of Silicon Valley is one of the largest food banks in the nation and a trusted nonprofit leader in ending local hunger. The organization distributes nutritious groceries through a network of more than 300 partners at drive-thru and walk-up sites across Santa Clara and San Mateo counties. Due to the prohibitively expensive cost of living in Silicon Valley and the economic downturn caused by the COVID-19 pandemic, hunger is at an all-time high. Second Harvest is now serving an average of 500,000 people every month, twice as many people as it reached pre-pandemic. Second Harvest also connects people to federal nutrition programs and other food resources, and advocates for anti-hunger policies on the local, state and national levels. To learn more about how Second Harvest is responding to the incredible amount of need in Silicon Valley, visit shfb.org.

About the Position
The Development Operations Coordinator will contribute to the day-to-day operations of gift processing, focusing on data cleanup, oversight of matching gifts, and data entry support. This position is within the Development Operations team of six, which is responsible for managing over 384,000 donor records and 216,000 donation records annually.

This job might be for you if:
  • You are care about fighting hunger in your community.
  • You have excellent attention to detail and the curiosity to pursue solutions.
  • You are interested in learning new technologies, streamlining processes, and collaborating to achieve greater efficiency.
  • You can steward sensitive information and data with the utmost integrity and confidentiality.
  • You are excited to join a fast-growing organization as we embark on the transition to the Salesforce application this year.
Responsibilities:
  • Data cleanup, ensuring accuracy and consistency: Run routine audits on donor and donation records, manage special cleanup projects to support to the transition to Salesforce, collaborate with the Development Operations team to develop and document standards for data entry, oversee record merging.
  • Employee and matching gift donations: Maintain directory of social good platforms, manage the confirmation of matching gifts from corporations, assist team members with locating donation backup information
  • Donation entry: Cover for team members, as needed, support during the very busy holiday season, assist in training and supporting temporary employees.
The ideal candidate will possess the following professional qualifications:
  • Experience with Salesforce and/or Raiser’s Edge is desired.
  • Solid computer skills and competence in Microsoft Office software including Outlook, Word, and Excel.
  • Excellent organizational skills, detail-orientation, and a commitment to accuracy
  • An understanding of fundraising and donor stewardship principles preferred.
  • Ability to work well independently and in a team environment
  • Ability to effectively communicate both verbally and in written form.
Development Database Manager Second Harvest of Silicon Valley, Cypress Distribution Center, 4001 N 1st St, San Jose, CA 95134 Full-Time. 40 hours/week, with some evening and weekend work as necessary. Non- Exempt. Competitive salary commensurate with background and experience. Outstanding and generous health benefits program, Flexible Time Off, ten paid holidays, and retirement plan.
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