Data Entry Support Associate I (ON-SITE, Naples, FL)

Job details

Full-time

Full Job Description

Description:

WHO WE ARE:

St. Matthew’s House is a faith based 501(c)(3) non-profit organization that exists to transform lives in a spiritual environment that is both compassionate and disciplined. Our ministry is able to initiate a second chance at life for many facing their toughest times. With established faith-based principles and dedication, we’ve been able to see thousands of individuals and families regain their independence over the past 30 years through our numerous programs.

ABOUT THIS ROLE:

The Data Entry Support Associate I is responsible for performing gift recording and biographic and demographic data entry duties. This individual will assist with processing gift batches using Raiser’s Edge, produce gift receipts and/or individual acknowledgement letters, donor thank you calls and adding and editing biographical data as well as supporting other administrative duties in the development department.

Job Duties and Responsibilities:

  • Produce gift documentation, including acknowledgement letter or receipts, tribute letters and gift matching forms.
  • Assist with donor thank you phone calls.
  • Assist with entering event data for tours and events held by St. Matthew’s House or third-party entities.
  • Do basic research as needed to identify addresses and other contact information for St. Matthew’s House guest and other donors; establish relationships within records for future stewardship.
  • Provide backup gift entry processing in support of Data Support Associate II during heavy data entry times and vacations. Processing daily gift batches in a timely and accurate manner.
  • Assist with creating, assembling and scanning/filing batch files.
  • Create and maintain constituent records as required, including but not limited to address changes, employment status, life status changes, etc.
  • Ensure the security and sensitive handling of confidential donor and/or financial information.
  • Perform related duties as assigned.
  • Participate in on-line and other trainings for Raiser’s Edge.

. Requirements:

Education: High School Diploma, some college preferred.

Experience:

  • Data Entry and experience with Raiser’s Edge is preferred.
  • Demonstrated strong written and oral communication skills; proven presentation abilities.
  • Must have computer experience, especially with Microsoft Office Software (Word and Excel).
  • Highly detailed oriented with strong organizational skills.
  • Good written and verbal communication skills.
  • Ability to work well and support relationships with all different areas of the organization.
  • Ability to prioritize data entry projects and view work for accuracy.

Travel Demands: Travel to and from St. Matthew’s House events and job sites.

Working Conditions: Ability to work effectively in a complex institution.

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