Data Entry Support Associate I (ON-SITE, Naples, FL)
Job details
Full-time
Full Job Description
Description:
WHO WE ARE:
St. Matthew’s House is a faith based 501(c)(3) non-profit organization that exists to transform lives in a spiritual environment that is both compassionate and disciplined. Our ministry is able to initiate a second chance at life for many facing their toughest times. With established faith-based principles and dedication, we’ve been able to see thousands of individuals and families regain their independence over the past 30 years through our numerous programs.
ABOUT THIS ROLE:
The Data Entry Support Associate I is responsible for performing gift recording and biographic and demographic data entry duties. This individual will assist with processing gift batches using Raiser’s Edge, produce gift receipts and/or individual acknowledgement letters, donor thank you calls and adding and editing biographical data as well as supporting other administrative duties in the development department.
Job Duties and Responsibilities:
- Produce gift documentation, including acknowledgement letter or receipts, tribute letters and gift matching forms.
- Assist with donor thank you phone calls.
- Assist with entering event data for tours and events held by St. Matthew’s House or third-party entities.
- Do basic research as needed to identify addresses and other contact information for St. Matthew’s House guest and other donors; establish relationships within records for future stewardship.
- Provide backup gift entry processing in support of Data Support Associate II during heavy data entry times and vacations. Processing daily gift batches in a timely and accurate manner.
- Assist with creating, assembling and scanning/filing batch files.
- Create and maintain constituent records as required, including but not limited to address changes, employment status, life status changes, etc.
- Ensure the security and sensitive handling of confidential donor and/or financial information.
- Perform related duties as assigned.
- Participate in on-line and other trainings for Raiser’s Edge.
. Requirements:
Education: High School Diploma, some college preferred.
Experience:
- Data Entry and experience with Raiser’s Edge is preferred.
- Demonstrated strong written and oral communication skills; proven presentation abilities.
- Must have computer experience, especially with Microsoft Office Software (Word and Excel).
- Highly detailed oriented with strong organizational skills.
- Good written and verbal communication skills.
- Ability to work well and support relationships with all different areas of the organization.
- Ability to prioritize data entry projects and view work for accuracy.
Travel Demands: Travel to and from St. Matthew’s House events and job sites.
Working Conditions: Ability to work effectively in a complex institution.
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