Elton John AIDS Foundation - Senior Gift Processor, Development & Events

Emily Poznanski

Senior Gift Processor, Development & Events

At the Elton John AIDS Foundation (EJAF), we believe that AIDS can be beaten. Since 1992, we’ve raised over $500M to support more than 3,000 programs - combating stigma, preventing infections, providing treatment and services, and motivating governments to end AIDS. As a leading worldwide organization, we work alongside local, national, and international partners, government officials, and advocates to promote a global response that leaves no one behind.

The Foundation currently works across four continents, supported by staff operating out of offices in London and New York. At the beginning of 2019, we began an ambitious 5-year strategic plan to further our vision and expand our staff and resources. This position is key to the success of this plan, providing critical support with the day-to-day functions of the Foundation. It is essential that our team is made up of individuals who share our passion for the important life changing work that we do.

POSITION SUMMARY

The Sr. Gift Processor, Development & Events will be an integral part of the Development team, working to maintain accurate data; process and enter gifts into the database; uphold the highest level of communication with our donors; and support fundraising efforts for the department and events, including the annual Academy Awards Viewing Party and others. The Sr. Gift Processor will be responsible for assisting with processes and systems for the department and fielding inquiries from donors.

The ideal candidate is a highly effective data manager and gift processor, with superior overall communication and writing skills. The Sr. Gift Processor should have the ability to work proactively across teams and independently with an eye towards improving systems to create and streamline efficiencies. This position reports directly to the Associate Director, Development.

LOCATION

New York, NY (Combination of NYC office and remote work)

KEY RESPONSIBILITIES AND DELIVERABLES

• Manage gift processing and maintain tracking of all donations, including open pledges.
• Manage data entry and detailed documentation for our annual Academy Awards Viewing Party, which raises $6M annually, and other flagship and signature events throughout the year.
• Track sponsorships and ticket sales for events. Support cultivation and stewardship strategies for event attendees.
• Process acknowledgments for donations, stewarding and communicating with donors in a timely and professional manner.
• Develop and maintain written standard operating procedures for all processes related to the database.
• In conjunction with the Associate Director, Development, implement processes for development operations, identifying opportunities for improvement in gift entry and data maintenance.
• Create and generate reports, exports, lists, and queries to support Development operations.
• Ensure records within the database are accurate, applying judgement to update donor records to ensure timely communications, proper stewardship, and accurate constituent information.
• Work with the Development team to implement prospect and moves management systems and support tracking as needed.
• Work with the Associate Director, Development to confirm and process matching gifts and to expand workplace giving revenue.
• Work closely with the Associate Director, Development and the Finance team to ensure timely reconciliation and accurate data entry.
• Maintain pristine documentation of database- and gift-related items, including supporting donation documentation (receipts, gift agreements, etc.).
• Train current and future staff in database procedures to ensure effective and accurate use across Development and other departments, as necessary.

EXPERIENCE AND QUALIFICATIONS

This role represents EJAF in a professional and polished manner when communicating with all donors, partners, and the Foundation’s constituency. The ideal candidate will be detail-oriented, proactive, positive, a team player, confident, articulate, and highly professional while personable and friendly. This position requires a high level of discernment and discretion at all times.

• 3+ years of experience with Raiser’s Edge or RENXT, with knowledge of gift batching, importing, reporting, and the Mass Merge tool.
• Experience working at a nonprofit in a development, events, or peer-to-peer fundraising capacity.
• Excellent organizational skills and attention to detail.
• Strong data entry skills and ability to process a high volume of donations on a daily basis.
• Ability to work effectively on multiple projects and meet deadlines.
• Ability to work collaboratively across teams and be hands-on with the performance of a variety of assigned tasks.
• Flexibility to adapt to changing priorities and new responsibilities within a growing program, and willingness to handle projects outside of standard responsibilities.
• Effective written and spoken communication skills with the proven ability to craft donor correspondence.
• Strong experience and confidence in working and communicating with donors and high-net-worth individuals.
• Adherence to the highest ethical standards with the ability to act with discretion and diplomacy.
• Sound judgment in maintaining the strictest of confidentiality of donor information.
• Enthusiastic, imaginative, energetic and creative approach with a ‘can do’ attitude.
• Commitment to the mission of the Elton John AIDS Foundation.
• Excellent computer and data management skills, including proficiency with Microsoft Office technology (including Word, Excel, Outlook, and PowerPoint), and familiarity with PowerBI a plus.
• Bachelor’s Degree required.

HOW TO APPLY

To apply, please submit a cover letter and resume to: jobs@eltonjohnaidsfoundation.org with the following subject line: Senior Gift Processor. Candidates who share both why they’re a good fit and their salary expectations are more likely to qualify.

NOTE: Only material delivered by e-mail will be accepted. No telephone calls or office visits, please.

A number of candidates will be selected for interview to proceed through the recruitment process.

All inquiries will be held in confidence.

EJAF IS AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY AND INCLUSION.

EJAF VALUES

COURAGE: Courageous in our action. Bold in our words. Relentless in our mission.
CREATIVITY: Empowered to innovate. Open to new ideas. Always learning.
CONNECTION: Collaborating to make a difference. Committed to inclusion. Giving people a voice.
CARE: Driven by our mission. Creating a world free from AIDS. Leaving no-one behind.