Applicant Sending School

Geoffrey Goodfellow
Geoffrey Goodfellow
Tenth Anniversary Kudos 5 Name Dropper Participant
in Blackbaud Enrollment Management System™

I'm running Reports > Candidate Detail - By Sending School but am finding tons of current show as “Unknown" as their sending school. I've discovered that it is because Schools Tab > Edit School > School Type is blank. The report only works if the school is set to “Current”.

I've checked my Inquiries and Applications to make sure that School Type is a required field so in the future I don't have records with this field blank, but I'm finding that I already have it as a required field, so I'm perplexed how a candidate could submit an application where School Type is blank. Anybody have any insight as to what is causing this problem?

Comments

  • Troy Burki
    Troy Burki
    Fifth Anniversary Kudos 2 Name Dropper Participant

    @Geoffrey Goodfellow one possibility is that the candidate record was created through event registration and current school was a field on the registration form.

  • Geoffrey Goodfellow
    Geoffrey Goodfellow
    Tenth Anniversary Kudos 5 Name Dropper Participant

    @Troy Burki, thanks for that insight. Just to clarify, are you saying that they could have submitted an application where the current school was correctly added to their record but then later could have submitted an event registration where the current school type was removed? The second scenario would be if they submitted an event registration first with no current school type listed, but I'm assuming if they later submitted an application where current school type was required that the record would then show a valid current school type, correct?

  • Troy Burki
    Troy Burki
    Fifth Anniversary Kudos 2 Name Dropper Participant

    @Geoffrey Goodfellow I just ran the same report you mentioned and spot checked candidates listed under Unknown for sending school. All of the candidates I checked appeared to be families who used the self-service account creation link to start an application and didn't end up submitting. I experimented by adding a sending school and school year to one of the unknown candidates (didn't specify current/previous) and they were moved over to that category in the report.

    On your report, are the majority of the unknown sending school candidates listed as an inquiry status? It looks like that's what everyone on ours has.

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