Development Associate - New York Public Library

Cheryl Cummings

Join a dedicated Development team at the New York Public Library:

Development Associate, Service Bureau

Overview
Under the general direction of the Manager of Development Services, and as part of a small team, the Dev Associate’s primary responsibilities include all phases of gift processing, including gift acknowledgment preparation and support of daily Accounting reports. Standards, business process, and communication are all key to our work.

We are looking for someone we can count on to:

Own:

• All parts of NYPL gift processing
• Attention to detail
• Working independently and as part of a team

Teach:

• Empower your Development colleagues to be the best they can
• Data excellence

Learn:

• Best practices of NYPL gift processing
• Ways to work smarter, not harder

Improve:

• Data integrity
• Team process and procedure

Some expectations for this role are that within:

1 month, this person will:

• Understand the various duties associated with NYPL gift processing
• Contribute to the day to day gift entry production
• Know where to go for answers to Service Bureau related questions
• Be excited about learning lots more about NYPL gift processing

3 months, this person will:

• Increase their understanding of the various duties associated with NYPL gift processing
• Contribute more fully to the day to day gift entry production
• Be excited about learning lots more about NYPL gift processing

6 months and beyond, this person will:

• Fully contribute to the operations of the Service Bureau’s gift processing
• Understand gift data & standard data entry in the Development database of record
• Learn and understand key membership and gift coding associated with gift processing

Responsibilities

• Become fluent in all aspects of NYPL gift processing and membership management
• Contribute to the integrity & accuracy of business critical data capture
• Support Raiser’s Edge data queries, imports, and exports for the Service Bureau team
• Support Direct Mail Marketing information needs
• Work to leverage technology to empower Development fundraising operations

Required Education, Experience & Skills

Required Education & Certifications

• Bachelor’s degree
• Experience with The Raiser’s Edge, or other large relational database
• Proficiency with spreadsheets, databases, and hosted systems
• Strong interpersonal, oral and written communication skills

Required Experience
2+ years working with relational databases
Required Skills

• Demonstrated organizational skills, attention to detail, and the ability to handle multiple tasks with deadlines
• Must be able to work as part of a team and independently

More...

Core Values
All team members are expected and encouraged to embody the NYPL Core Values:

• Be Helpful to patrons and colleagues
• Be Resourceful in solving problems
• Be Curious in all aspects of your work
• Be Welcoming and Inclusive

Work Environment

• Office setting

Physical Duties

• Limited physical effort
• May require travel within NYC

Pre-Placement Physical Required?
No

Union/Non Union
Non-Union

FLSA Status
Non-Exempt

Schedule

Monday - Friday: 35 hours between the hours of 9:00 - 5:00 (Onsite)

This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.

About The New York Public Library

The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locations—including research and branch libraries—throughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources at www.nypl.org.

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