EFT File Generation in FE NXT Resulting in ACH Import Error

Shannon Shantz
Shannon Shantz
Name Dropper First Anniversary Facilitator 1
in Blackbaud Financial Edge NXT® General Discussions

Hi, We've recently started to create our EFT files in FE NXT instead of Database View. However, both time it resulted in an ACH Import Error for 2 different vendors. One we corrected by removing the & symbol from the vendor name, but the other has no odd symbols or accents, and we could not figure out why we were getting an error. Note we have paid this same vendor by EFT successfully in Database view (same banking info). Is anyone else experiencing ACH Import Errors?

Comments

  • Kevin Brazell
    Kevin Brazell Blackbaud Employee
    Tenth Anniversary Kudos 5 First Reply Name Dropper

    @Shannon Shantz
    I've not heard nor seen that. If it's persisting in webview, I'd definitely bring that up with support so they can start troubleshooting the issue. DB view is a viable workaround but also means you lose the email remittance if you're using that in the ACH in webview.

Categories