Additional Payment Received on an AutoPay Commitment (Pledge or Recurring Gift)

Hello,

We are having challenges when a payment/donation is keyed into the Enhanced Revenue Batch against a Donor who has one or more commitments that are AutoPay. The issue is they tend to apply an off-schedule or additional gift made by check to the AutoPay commitment. I was wondering if anyone has run into this and what you might have done? Do I understand correctly that the Batch AddIn for the ERB batch can be used to create a Warning message within the batch? A message that can be ignored/dismissed and have processing continue?

TIA

Pam Hassler

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