Canadian e-Tapestry e-receipts and confirmation emails

Marilyn Field

Hi everyone, This question is for my Canadian counterparts who use e-Tapestry. The set up my organization is using for the e-receipt acknowledgement emails is not CRA compliant. We have tried everything we can find to get the email to not include the text version of the electronic receipt but still attached the official e-receipt version in secure PDF format. Has anyone found a solution?

To recap - we need to acknowledge online donations through BBMS e-Tapestry with an e-mail thank you and a secure PDF version of the official receipt. We need the e-mail version to NOT include the text version of the PDF receipt because it is editable and states it is an “official receipt," which is non-compliant with CRA.

Thanks for your response and assistance!