FENXT for ACH payments and sending file to Bank to print checks

Kerryn Schwarz

Has anyone had success doing ACH payments and sending check info to their bank for printing? I was told we will need to get a NACHA file from Blackbaud? We will be using Singlepoint with US Bank, but I am sure it is a similar process for other banks. Any guidance would be appreciated. Thank you!

Lisa Olscamp

@Kerryn Schwarz We have had the NACHA files set up since we went live in 2019 for submitting Positive Pay. This works well.

Nikki Baldwin

@Kerryn Schwarz, this Knowledgebase solution should help you get set up and walk through that. Just make sure to click on the links and follow the steps from the yellow NOTE at the top to get everything configured first. Hope this helps!

Natalie Smith

@Nikki Baldwin that Knowledgebase article only addresses ACHs. Has Blackbaud updated it's functionality to create a positive pay file for check issuance or do you still have to use a third party provider like Omatic's PosPay? This is another example of FENXT not realizing the reporting/data needs of it's users and actual accountants processing payments.

Nikki Baldwin

@Natalie Smith, we've actually always had the ability to create a payment query to submit a PosPay file available in both database view and now webview. Many customers have done that for years, just updating their date information each time, rather than pay a 3rd party for the PosPay file. The following KBs could help get you started there:

• How to query on payment number, amount, date, and payee name for a specific date range
• How to create a payment query that includes check numbers
• Query on payments, including expense account information

And if you sign up for Payment Assistant, we take care of that for you at no additional charge, just like all of Payment Assistant's services. Hope this helps!

Natalie Smith

@Nikki Baldwin oh ok our implementor and support said in our first week of go live that PosPay was the only solution and we had to pay them immediately to complete our first check run. We will look into this as it would save money and eliminate another platform to manage. Thank you.

Nikki Baldwin

@Natalie Smith I'm sorry you were not given this information earlier – their solution was the only “official” option to auto-generate that so that's possibly why. Appreciate this feedback so I can share with my team.