You Asked, We Delivered! Walk-throughs with Customer Success!

Jennipher Noble

At Blackbaud, we’re always looking to improve our products and processes based on feedback from our customers. 

As the year comes to a close, we looked back at suggestions from you—our customers. As a result, we have exciting news to share from your customer success team!

Over the past few weeks, and into the new year, we will be releasing a flurry of new content inspired by your input.

 

So far the following topics have been released:
Jump-Start Your Success: Reporting in FE NXT 
Jump-Start Your Success: Control Panel Walk Through 
Jump-Start Your Success: Security in FE NXT


Coming Soon:

 

Jump-Start Your Success: FE NXT  Treasuring your Treasury: Credit Card Management  

Jump-Start Your Success: FE NXT Treasuring your Treasury: Bank Feeds  

Jump-Start Your Success: FENXT Expense Management and Web-Purchasing 

Jump-Start Your Success: Getting the Most from FENXT Payables 


We also have two Road to Success Sessions this month:

If You've Got the Time, We've Got the 1099! - : Wednesday, December 11, 2019 at 02:00 PM EST
Accounts Payable Tips for Efficiency and Customizing your Data Entry - Thursday December 19, 2019 at 1:00 PM EST


Keep Sending Your Feedback!

As we already mentioned, many of these sessions are the direct result of customers voicing their opinion and telling us what they need. To us, this is just the tip of the iceberg. You can count on us to keep listening and keep improving the content as we move forward.


If you have ideas for new stuff or have questions about the recent content, please contact us below!