Invoice adjustment, reversal did not occur on payment side

We made an adjustment to an invoice as it was initially coded to an incorrect project. The reversal did not appear on the payment end. Has anyone else had an issue like this and been able to correct it without voiding the check?

Answers

  • Kevin Brazell
    Kevin Brazell Blackbaud Employee
    Tenth Anniversary Kudos 5 First Reply Name Dropper

    Invoice reversals don't technically affect the payments, particularly if the payment was already made. Typically the check is going to debit the liability account used, which is usually your AP account from the invoice. If you were adjusting the expense, then the reversal and adjustment from the invoice is all that needs to be adjusted.