Welcome to the Agents for Good Community!

Amelia Helm

Welcome to the Agents for Good™ Community 🌱

Fundraising has always been a deeply human endeavor. Relationships, timing, instinct, trust built over years. No technology changes that. What agentic AI and Blackbaud Agents for Good™ can do is expand your fundraising capacity, handle the demands that can be overwhelming, and help your team show up with more of what only humans can bring.

Agentic AI is very much an emerging technology, and how agents work as a part of a fundraising organization is new as well. We have so much to discuss and learn together in this space. This is where we figure it out together.

In this community, you'll find:

• Peer learning from organizations navigating agent adoption in real time
• Conversations about managing agents, building internal capacity, and bringing human expertise and AI support together well
• Product updates, roadmap previews, and direct access to the Agents for Good team
• A place to ask questions without pretending you already have the answers

Start here: Introduce yourself below and share just one thing you'd like your team to achieve if you had more fundraising capacity.

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A note of gratitude 💙

A big thank you to the US-based organizations who stepped up first. Our Development Agent Early Adopter Program participants took a chance on something new, gave us honest feedback, and helped shape what this product is today and is expanding into still. Thank you. We hope you'll continue to be loud voices in this community as more organizations join the journey. You'll be receiving a special AI Axolotl badge shortly for your participation too!

Rachel Kave

Hi all! We are very excited about the Blackbaud AI initiatives and look forward to learning. Right now a hurdle we have is helping our IT team to understand how it works and what it can do. Any insight would be great…we are a healthcare organization so privacy is at the top of their list. The Development Agent could do amazing things for us as we do not currently have a midlevel program but are hiring two staff to take that on!

Amelia Helm

https://community.blackbaud.com/discussion/comment/313532#Comment_313532

You are certainly not alone. We have those conversations all the time —- that's where almost everyone is. Organizations are building their policies and requirements as fast as they can, while chasing there the tech is going. We have built into our agentic AI really robust and industry leading data privacy security technology and guardrails. There's more here about the standards we abide by with our Responsible AI approach (and many deeper dives beyond this of course). We'd love to support you in your discussions when it's helpful (and support your future mid-level program staff as well).

Kimberly Pierce

Hi everyone — excited to join the Blackbaud AI community!

I’m interested in how AI can improve nonprofit operations, fundraising strategy, donor engagement, and internal efficiency while still keeping the human side of mission-driven work front and center.

I’m especially curious about:

• Practical AI use cases for nonprofit teams
• Automation and workflow optimization
• Responsible and ethical AI adoption
• AI-assisted communications and donor engagement
• Data insights that help organizations make better decisions